Tolichowki : +91 81211 00900
admin@mubarakrishte.com
Frequently
asked questions
asked questions
Frequently asked questions
Service related queries
What services are offered?
Do you provide family background verification?
Is this a matrimonial service for a specific religion or community?
What is an Active, Inactive, or Hold profile?
Will I get a dedicated relationship manager?
Why does my profile get Inactive?
Do you help initiate communication between matches?
How many match proposals will I get per week?
Can I use your services from outside India?
Do you arrange meetings after mutual interest?
Do members have to visit the office for meetings?
Are meetings or introductions arranged virtually or in person?
Can members manually search for profiles?
Do you provide personalized match suggestions?
Do you visit houses to do background checks?
Do you have an app?
Do you provide services on WhatsApp also?
Do you provide services according to the packages?
Pricing and Package Questions
is there any charges for registration?
What are the different packages available?
What does each package offer?
Are there any hidden charges?
Do you offer EMI or installment payment options?
Can I upgrade or downgrade my plan later?
Are there any discounts or promotional offers?
Do you charge per contact or per match?
Is there a money-back guarantee?
Can we pay after the settlement of match?
Is GST included in the package price?
Can I cancel my membership midway?
What is the validity period of each plan?
Can I pay online or in person?
Are renewal charges the same as initial charges?
Will I receive an invoice or payment confirmation?
Are there any referral benefits?
Can I switch between plans without extra charges?
Is customer support available for all plans or only premium?
Registration and Profile Creation Questions
Is the registration free?
What information is required for registration?
Is uploading a profile picture mandatory?
Do I need to verify my email or phone?
Is there a waiting time for profile approval?
Is it possible to pause or hide my profile later?
Do I need to submit any documents for verification?
Can I add multiple languages to my profile?
How do I make my profile more visible?
Can I list preferences like education, job, salary?
Do you provide help with creating a profile?
Can I register on the website?
Can I register for someone else?
Can I register via phone call or WhatsApp?
Can I skip certain fields during registration?
Can we start the service the same day after registration?
Can we register for a second marriage?
Is there any concession on the registration and settlement fees?
How long does it take to complete a profile?
Do you register international or NRI profiles?
Privacy and Security Questions
Is my data safe on your platform?
Who can view my profile?
Can I restrict my profile views to selected members?
Can I hide my contact details?
Are my photos visible to everyone?
What happens if someone misuses my information?
How do you verify user identity?
Is there any block or ignore feature?
Do you share data with third parties?
How often do you clean up inactive or fake profiles?
Will my family details be visible publicly?
Do you notify users if any changes are made to the profile?
How do you handle complaints and misuse of data?
Do you manually approve every new profile?
How often are profiles reviewed or audited?
Is the platform encrypted?
Can I delete my profile anytime?
Can I disable WhatsApp or email notifications?
Where can I read your privacy policy?
Is Aadhar, PAN card, or any ID verification required?
Matchmaking Process Questions
On what basis are matches suggested?
How does MubarakRishte handle the matchmaking process?
Do you provide both online and offline matchmaking?
Do you assist in matchmaking for divorcees, widows, widowers, or second marriages?
Do you offer polygamy services?
If we get a match from outside of MubarakRishte, what's the procedure?
Do you circulate our profile after an alliance match?
How frequently should a member keep in touch with their Relationship Manager?
How are matches generated, manually or algorithmically?
Can I submit a list of preferences?
Will I be notified for each new match?
Can I reject or skip a match suggestion?
Can I view someone’s full profile before contacting?
How many matches do I get per week?
Are match suggestions limited by package?
Are there filters for lifestyle choices (e.g., smoking, drinking)?
Do you show mutual matches only?
Can I set preferences by region, city, or country?
Is family background considered in matchmaking?
Can I request a profile recheck if I find issues?
How often will I receive new matches?
Will I get notified if someone likes me?
Can I view someone’s expectations/preferences?
Is the matchmaking data AI-driven or manually curated?
Are the matches time-sensitive (expire)?
Is there a way to request a match review if I disagree?
What social or economic class does MubarakRishte cater to?